Hi!
I've shipped my return and have attached proof of postage (photo my
receipt). Please let me know if you need anything else.
Canada post tracking #: 0104415491240357
Original order #: 2394719NA
AGENT2026-08-03 02:10:29· email/helpdesk
Hi Kiara,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
Thank you for providing the proof of postage for your return. We apologize for any inconvenience caused by the delay in processing your refund. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account.
If you have any further questions or need assistance, feel free to contact us.
Kindest,
Jetz