Conversation with Customer #533921906

Hi, welcome to TRIANGL! If you mean the document to include with a return, that’s the dispatch note that came inside your original parcel. Please place it inside your return parcel along with your RA confirmation. If you’ve lost it or never received it, please email [returns@triangl.com](mailto:returns@triangl.com) with your order number and RA code, and our returns team can send a replacement dispatch note.

The returns tag is the tag attached to the item that shows it has not been worn or used. For a return, it needs to still be attached, along with the hygiene seal and the item in original condition.