Thanks for your message! Let me connect you with one of our team members who can help you with this.
Please hold on for a moment while I transfer the chat.
Before we do, could you share the email address you’d like us to use? Also, you can expect a response in chat within 1 minute.
AGENT2026-07-22 23:39:33· chat/helpdesk
Hi there! I’m Kelly, and I'll be helping you today. :)
AGENT2026-07-22 23:40:02· chat/helpdesk
Sorry to hear this.
Are you getting any error message?
AGENT2026-07-22 23:40:20· chat/helpdesk
Do you mind sending a screenshot of your screen.
AGENT2026-07-22 23:42:41· chat/helpdesk
Checking up on how things are going.
AGENT2026-07-22 23:45:06· chat/helpdesk
It seems that you’re no longer responding. I will have to close the chat for now. If you still need my help, you can request a chat again. Thanks for stopping by.
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