CUSTOMER2026-07-24 16:57:37· chat/gorgias_chat
I just placed an order and. I want to change a size quickly
AI_AGENT2026-07-24 16:57:48· chat/api
Hi, welcome to TRIANGL! We can help with that. Please log in so we can check your latest order and see if the size can still be changed.
CUSTOMER2026-07-24 17:04:42· chat/gorgias_chat
the order number is 2395975NA
AI_AGENT2026-07-24 17:04:50· chat/api
Thanks, we still need you to log in so we can access the order and check whether the size change is still possible.
CUSTOMER2026-07-24 17:07:12· chat/gorgias_chat
I logged in to my account
AI_AGENT2026-07-24 17:07:25· chat/api
Hi Jackie, thanks for logging in. Your latest order is still unfulfilled, so it can still be changed. Please tell us which item you want to replace and what size you want instead.
CUSTOMER2026-07-24 17:07:51· chat/gorgias_chat
I want the top to be changed from a S+ to a S
AI_AGENT2026-07-24 17:08:00· chat/api
Thanks Jackie, your order is still within the change window, so we can update the top from S+ to S.
CUSTOMER2026-07-24 17:08:07· chat/gorgias_chat
Yes
AGENT2026-07-24 17:08:59· chat/helpdesk
Hi there! I’m Kelly, and I'll be helping you today. :)
CUSTOMER2026-07-24 17:09:31· chat/gorgias_chat
Hi Kelly
AGENT2026-07-24 17:09:57· chat/helpdesk
Thanks for the recent purchased.
Allow me to forward your concern to the Orders Team for further assistance.
AGENT2026-07-24 17:10:20· chat/helpdesk
Which style did you get and the email address associated on the order, please.
CUSTOMER2026-07-24 17:10:34· chat/gorgias_chat
teachflyhi@yahoo.com
CUSTOMER2026-07-24 17:10:42· chat/gorgias_chat
I just want the smaller size top
AGENT2026-07-24 17:11:19· chat/helpdesk
Which style did you get?
CUSTOMER2026-07-24 17:11:47· chat/gorgias_chat
Mala jaded green neoprene top
CUSTOMER2026-07-24 17:11:59· chat/gorgias_chat
Balconette
CUSTOMER2026-07-24 17:12:15· chat/gorgias_chat
I had got the s+, I would like an S
AGENT2026-07-24 17:12:25· chat/helpdesk
Thank you.
One moment, please.
AGENT2026-07-24 17:14:55· chat/helpdesk
I appreciate the patience.
Your concern has been forwarded to the Orders Team for a size change.
Allow them to get back to you via email within 24 hours to confirm the changes.
Kindly monitor your spam and junk folder too as some emails ends up there.
CUSTOMER2026-07-24 17:15:21· chat/gorgias_chat
ok thank you very much
AGENT2026-07-24 17:17:19· chat/helpdesk
You're most welcome.
Anything else that I can hep you with?
AGENT2026-07-24 17:17:45· chat/helpdeskINTERNAL
Hello, change top size. Thanks
- needed an SMALL top
- 2395975NA
AGENT2026-07-24 17:19:15· chat/helpdesk
I’ve noticed you’re away for quite some time, I’m closing our chat session now. However, my colleagues and I are here should you have any further questions.xx
AGENT2026-07-24 18:29:33· chat/helpdeskINTERNAL
Pls refer to the ticket:
--> https://triangl.gorgias.com/app/ticket/232240501