Conversation with Lottie Barnidge

Hi, welcome to TRIANGL! I know this is time-sensitive with your trip tomorrow. Orders are processed in 1-2 business days, then delivery usually takes 3-5 business days via FedEx or DHL Express, and we cannot guarantee delivery by a specific date or arrange delivery for today. Please log in so we can check your order details more closely.

Signed in successfully.

Hi, welcome to TRIANGL! Thanks for signing in, Lottie. I understand this is urgent because you’re leaving for the Bahamas early tomorrow morning, and I want a team member to review your specific order and delivery details (including the tracking) to see what options you may have. Please hold on for a moment while I transfer the chat. A live agent will be with you shortly, and the expected waiting time for a response in chat is 1 min.

Hi there! I’m Janis, and I’ll be helping you from here.

I'm sorry to hear that you haven't received an update yet. I will endorse this concern to our Orders Team to further assist you. May I know your order number and email address, please?

Thanks. As per checking, your order has already been shipped and still in transit. You can track your shipment here via FedEx. https://www.fedex.com/fedextrack/?trknbr=532552799770&trkqual=2461240000~532552799770~FX

I have forwarded your concern to our Orders Team to further check on this. Please expect a response from them within today.

Will there be anything else I can assist you with?

It looks like you’re all set! If you have any other questions, feel free to pop back into the chat. We’ll be more than happy to help. Thank you so much, and have a wonderful day! xx

Hi Orders, Order status cx - Hi! I ordered 3 swimsuits from you guys on Friday and was hoping for them to be delivered today because I leave for the Bahamas tomorrow early in the morning. Would you be able to let me know when they will arrive and if there is any way to get them today? yes email address is lbarnidge2029@villa1929.org and the order number is #2391317NA did that work? Thanks.

Dear Lottie, We're pleased to inform you that your order #2391317NA has been shipped. Please find your tracking details below: Order Number: #2391317NA Tracking Number: 532552799770 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=532552799770 Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. Upon checking, I can confirm that your order is still in transit. Based on the current delivery timeline, I'm afraid we can't guarantee that it will arrive by tomorrow. We apologize for any inconvenience. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Bernadette x