CUSTOMER2026-07-20 04:07:58· chat/gorgias_chat
> How do I pick the right size?
You can find general sizing information on our Size Guide here
For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it.
> I need sizing help
AGENT2026-07-20 04:08:23· chat/helpdesk
Hi!
AGENT2026-07-20 04:08:28· chat/helpdesk
You’re now connected to a live agent — I’m Jenina, and I’ll help you with sizing!
CUSTOMER2026-07-20 04:08:47· chat/gorgias_chat
I usually wear a 4 in bottoms, but my other triangl bikini bottoms (size small) sag in the butt, and i really dont want these to do that. should i get an xs or s? im 5'3.5, just under 140 lbs
AGENT2026-07-20 04:09:22· chat/helpdesk
Sorry to know that the bottom didn't fit the way you wanted it to.
AGENT2026-07-20 04:09:33· chat/helpdesk
Did you buy it recently?
CUSTOMER2026-07-20 04:09:42· chat/gorgias_chat
No
CUSTOMER2026-07-20 04:10:14· chat/gorgias_chat
i am looking at the cheekiest fit and string ties for this one
CUSTOMER2026-07-20 04:10:21· chat/gorgias_chat
just unsure if xs or s is better
AGENT2026-07-20 04:10:49· chat/helpdesk
Which bottom style did you buy last time and when?
CUSTOMER2026-07-20 04:11:09· chat/gorgias_chat
it was the cheeky with string ties. I bought it like 3 years ago
AGENT2026-07-20 04:12:03· chat/helpdesk
Okay. Please note that our sizing has change and it's bigger than the previous sizing.
AGENT2026-07-20 04:12:10· chat/helpdesk
To better guide you with sizing, I’ll need your exact measurements. Do you have a tape measure with you right now?
CUSTOMER2026-07-20 04:12:46· chat/gorgias_chat
I do not. But I can send you pictures with suits on
AGENT2026-07-20 04:13:07· chat/helpdesk
Sorry, we cannot based our recommendation on photos.
AGENT2026-07-20 04:13:28· chat/helpdesk
May I know your general bottom size within the range of 0-12 US?
CUSTOMER2026-07-20 04:13:37· chat/gorgias_chat
4
AGENT2026-07-20 04:14:00· chat/helpdesk
Okay.
AGENT2026-07-20 04:14:19· chat/helpdesk
And the Small tie-side bottom fits too big, is that correct?
CUSTOMER2026-07-20 04:14:38· chat/gorgias_chat
yes but that was a cheeky cut, for this i want to order the cheekiest
AGENT2026-07-20 04:16:07· chat/helpdesk
I understand. We actually follow the same recommendation regardless of the coverage.
AGENT2026-07-20 04:16:40· chat/helpdesk
If S fits too big, you may consider getting the XXS size since the old S is closer to new XS size.
AGENT2026-07-20 04:17:07· chat/helpdesk
However, I still recommend coming back here once you have a measuring tape so we can double-check your measurements.
CUSTOMER2026-07-20 04:17:57· chat/gorgias_chat
i think an xxs would be too small. I have a bit of an hourglass figure
AGENT2026-07-20 04:19:52· chat/helpdesk
I understand. But since you mentioned our old S size fits too big, the new XS may still fit loose since our new sizing is bigger than the old sizes.
AGENT2026-07-20 04:20:12· chat/helpdesk
But again, it would really best to come back once you have a tape measure so we can check your measurements.
CUSTOMER2026-07-20 04:20:30· chat/gorgias_chat
ok thank you
AGENT2026-07-20 04:22:03· chat/helpdesk
You're welcome!️ Is there anything else I might be able to help you with today?
AGENT2026-07-20 04:24:28· chat/helpdesk
Just checking if you're still there?
AGENT2026-07-20 04:26:58· chat/helpdesk
It appears that you’ve been inactive for a few minutes now. Please feel free to use our live chat service if you need anything further. Have a great day!♥ Xx