Re: Cancel order #2384970NA

Hi Marissa, Thank you for reaching out to us! I'm Katrina and I will be assisting you. We're sad that you wish to cancel your recent purchase. We would like to be able to help you in any way so you can enjoy your TRIANGL goodies. We can try to change styles and sizes if you wish! :) Please note that your recent order #2384970NA will be placed on hold until we receive a reply from you. Let us know how we can help you. We await your reply! Kindest, Katrina x

Dear Marissa, Thank you for getting back to us. We're so glad to hear that you've decided to keep this order! And as you've requested, we'll proceed with processing your order as normal. Please expect a separate email for your tracking confirmation once it's available. Just be sure to check your spam/junk folders so as to not miss it out. If you would like to return or exchange your order please let us know by sending an email to returns@triangl.com upon receipt of your parcel and you will be provided with a return address and authorisation number. Please note, the return or exchange request must be received within 14 days of order receipt. You may also check our Returns & Exchanges FAQs page here for more details: https://triangl.com/a/returns. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. May you have a great day! :) Kindest, Katrina x