31,919 tickets1-100

Re: Non-TRIANGL Items Received at Our Warehouse

Emory Eison 路 emoryeison@gmail.com 路 Gorgias #230573978

closed
Opened
14 Jul 2026, 03:18
Closed
24 Jul 2026, 03:17
Assignee
Denise - Returns Team
Order
2382176
returnsreturns_approvedreturns_mgttrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-07-14 03:18:07email/helpdesk
    Dear Emory, We hope you're doing well. Our warehouse has received a package containing items that are not TRIANGL products. If you would like these items to be returned to you, please provide a prepaid return shipping label that we can forward to our warehouse for processing. We will wait for your confirmation before taking any further action. Kindest, Joanna
  2. AGENT2026-07-14 03:19:48email/helpdeskINTERNAL
    Emory Eison, Sent wrong item- Emory Eison, (901)619-8767, 165 2nd st, Rossville TN 38066. SM adv: either they send label or if they would like us to dispose of it
  3. CUSTOMER2026-07-14 11:47:03email/email
    Can you please let me know what was received that is not Triangl. I shipped back a top and bottom that did not fit and included the bag it came in. Thanks
  4. AGENT2026-07-15 05:37:45email/helpdesk
    Hi Emory, The item/s received on our warehouse are not the bikini. Please see below: If you would like these items to be returned to you, please provide a prepaid return shipping label that we can forward to our warehouse for processing. Or you may authorize us to dispose of the items instead. Please let us know how you would like to proceed. Kindest, Joanna
  5. CUSTOMER2026-07-16 20:41:26email/email
    Those are not my items. Those say they came from CA and are in a box. My return was sent in an envelope and was sent from Georgia. Let me know if I need to provide my tracking number in order to get credit for my return Thanks
  6. AGENT2026-07-17 02:43:16email/helpdesk
    Dear Emory, Thank you for your reply. Can you please provide an image of your return postage receipt, showing the tracking number and courier used? Once we have received these details and confirm your postage date was within the 14 day return period, then we can check back with our Fulfilment Team and confirm a refund. Kindest, Joanna
  7. AGENT2026-07-17 02:43:39email/helpdeskINTERNAL
    POP request for REFUND #2345212NA 2345212NARF Non Triangl items: escalated
  8. AGENT2026-07-24 03:17:31email/helpdeskINTERNAL
    latest tic https://triangl.gorgias.com/app/ticket/224600943
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