31,243 tickets1-100

Re: Return #2580AF2942751

Christina Melcher ¡ melcher.tina3@gmail.com ¡ Gorgias #229071028

closed
Opened
3 Jul 2026, 15:21
Closed
8 Jul 2026, 05:18
Assignee
Geelah - Returns Team
returnsreturns_clarificationreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-07-03 15:21:10¡ email/helpdesk
    Dear Christina, We are reaching out regarding your Refund request for order #2361899NA We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Dy
  2. AGENT2026-07-03 15:21:36¡ email/helpdeskINTERNAL
    #2361899NA 2580AF2942751 6/26/2026 #2361899NA N/A CHRISTINA LORUSSO MICHORTOPS 1 UPS1Z3WA9540349396421 342871 6/29/2026 6/26/2026 #2361899NA N/A CHRISTINA LORUSSO SIDHORABOTS 1 UPS1Z3WA9540349396421 342872 6/29/2026 6/26/2026 #2361899NA N/A CHRISTINA LORUSSO TIEAZU2BBOTS 1 UPS1Z3WA9540349396421 342873 6/29/2026 6/26/2026 #2361899NA N/A CHRISTINA LORUSSO MAIAZU2TOPS 1 UPS1Z3WA9540349396421 342874 6/29/2026
  3. CUSTOMER2026-07-03 16:47:23¡ email/email
    Hello, I returned 4 items. See the below: MICA - HORIZON BLUE Stripe Scoop Bikini Top× 1 S HORIZON BLUE Stripe Bikini Bottom× 1 S / Tie-side / Cheeky MAIA - AZURE SPARKLE Crop Bikini Top× 1 S AZURE SPARKLE Bikini Bottom× 1
  4. AGENT2026-07-08 05:18:56¡ email/helpdesk
    Dear Christina, Thank you for confirming your returned items. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We're pleased to inform you that your refund is now being processed. Please allow 7 to 10 business days for the refund of MAIA - AZURE SPARKLE Crop Bikini Set and MICA - HORIZON BLUE Stripe Scoop Bikini Set to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Geelah
  5. AGENT2026-07-08 05:19:40¡ email/helpdeskINTERNAL
    REFUND #2361899NA / 2580AF2942751 cx did not return the items: MIMSILTOPS and TIESILFBBOTS
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