CUSTOMER2026-07-27 17:44:33· email/email
Hi there,
I would like to process a return for my order #2393591NA. Please let me
know how to proceed.
Thanks!
*Taylor Werges* (she / her)
📈 Tech Marketing Director & Growth Strategist
🏡 Real Estate Investor | Denver, CO
🔗 linkedin.com/in/tjwerges
---------- Forwarded message ---------
From: Triangl
Date: Mon, Jul 27, 2026 at 10:03 AM
Subject: A shipment from order #2393591NA has been delivered
To:
Order #2393591NA
YOUR ORDER HAS BEEN DELIVERED
Haven't received your package yet? Let us know
Visit our store
Items in this shipment
JARA - PINK PUNCH SPARKLE Balconette Bikini Top× 1
L
PINK PUNCH SPARKLE Bikini Bottom× 1
S / Tie-side / Cheeky
If you have any questions, reply to this email or contact us at
customercare@triangl.com
AGENT2026-07-29 23:03:42· email/helpdesk
Dear Taylor,
Thank you for getting in touch - we love hearing from you and value your feedback.
What was the reason your order wasn't right - fit, style, color? Can we assist in exchanging the bikini for another size or style (of the same price as your original order)?
Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process.
If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Please note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns.
Let us know how you’d like to proceed, and we’ll be happy to assist.
Kindest regards,
Denise xx
AGENT2026-07-29 23:03:51· email/helpdeskINTERNAL
2393591NA dod July 27, 2026
CUSTOMER2026-07-30 16:48:57· email/email
Hi Denise,
I would like to process a full return. Please let me know next steps.
Thank you!
*Taylor Werges* (she / her)
📈 Tech Marketing Director & Growth Strategist
🏡 Real Estate Investor | Denver, CO
🔗 linkedin.com/in/tjwerges
AGENT2026-08-02 08:44:43· email/helpdesk
Hi Taylor,
Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
JARA - PINK PUNCH SPARKLE Balconette Bikini Top: L / Bottom: S / Tie-side / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 2393591NARF
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Pearl
AGENT2026-08-02 08:45:31· email/helpdeskINTERNAL
RF #2393591NA / 2393591NARF