31,919 tickets1-100

Re: Your Refund request # EBAF732956914: Approved

Rhnea HALL · rhneah@comcast.net · Gorgias #230294411

closed
Opened
11 Jul 2026, 23:12
Closed
15 Jul 2026, 08:07
Assignee
Ja - Returns Team
Order
2371297
returnstrianglpotential legalchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-11 23:12:33· email/email
    I AM TRYING TO RETUREN: > Standard NoRMAL-sKY hIGH > vinca-Sky High Standard Normal-Promegranate VINCA-Promegranate I DO NOT SEE RETURN LABELS FOR THESE 4 ITEMS. > On 07/11/2026 12:04 PM CDT Triangl wrote: > > > > > > Your return request has been approved > > Dear Rhnea HALL, > > Thank you for confirming your return request — we're sorry to hear your order didn't meet your expectations. > > Your return has been accepted. Please find your return instructions below. > > ⸻ > > Return Authorization (RA) Number: #EBAF732956914 > > ⸻ > > 1. Prepare Your Items > > Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. > > For Refunds: > • Send the full set and bag/pouch in their original plastic packaging. > > For Exchanges: > • Full Set: Include the bag/pouch in original plastic packaging. > • Bottoms Only: Include the bag/pouch in original plastic packaging. > • Top Only: Keep your bag/pouch, but return the top in its original plastic packaging. > > ⸻ > > 2. Include the Dispatch Note > > Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. > > ⸻ > > 3. Ship Your Return > > Send your items to the correct address below. > All items must be received within 14 days of your RA being issued. > > ⸻ > > Return Addresses > > > > United States (Only for North & Central America, except Canada) > TRIANGL RETURNS > C/O Web To Door Corp > 16593 E 14th St > San Leandro, CA 94578 > USA > > > > Canada (Only for Canadian customers) > TRIANGL RETURNS > Ottawa Logistics Fulfillment > 1270 Humber Place > Ottawa, ON > K1B 0B4 > Canada > > > > United Kingdom (UK customers ONLY) > TRIANGL Returns > 15 mallow road > Minster on sea > Sheerness > Kent > ME12 3GU > > > > Netherlands (EU customers ONLY — do NOT use if you are in Switzerland / Norway / UK / non-EU) > TRIANGL RETURNS > Incheonweg 7 > 1437EK > Rozenburg > The Netherlands > > > > Asia / Middle East / South America / Africa > TRIANGL RETURNS > C/O WeTIAM Global Solutions Limited > 2/F Block B, Yee Lim Industrial Centre > 2–28 Kwai Lok Street > Kwai Chung, N.T. > Hong Kong > > > > Australia / New Zealand / Pacific Islands (Oceania) > TRIANGL RETURNS > C/O ICAL International Customs and Logistics > 21–23 Jets Court > Melbourne Airport, VIC 3045 > Australia > > > > Jersey (Only For customer located in Jersey, CI, and European countries outside the EU) > TRIANGL Group Limited > Bethlehem Centre, La Rue Des Buttes > St. Mary, JE3 3DS > Jersey, Channel Islands > > ⸻ > > Important Notes > > • Duties & Taxes for Mexico Returns: Please ensure your return shipment is sent DDP (Delivered Duty Paid), with all Duties & Taxes prepaid at the time of shipment. Returns where Duties & Taxes are billed to TRIANGL may not be accepted and could result in the return being deemed ineligible. > > • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. > > • Switzerland / Norway / Non-EU : Please do not send returns to the Netherlands warehouse. Returns from non-EU countries may be declined, may not be eligible for refund or exchange, and any duties or charges incurred will be the customer's responsibility. > > • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost in transit. > > • 14-Day EU Right of Withdrawal: Please note that under the 14-Day EU Right of Withdrawal, original shipping costs are only refunded when the entire order is returned. > > ⸻ > > Expedite Your Refund or Exchange > > To help us process your return more quickly, please email proof of postage once your return has been shipped. > > If you have any questions or need further assistance, feel free to contact us at any time. > > Warm regards, > — Triangl https://mandrillapp.com/track/click/30699233/www.instagram.com?p=eyJzIjoiUGJqWF9xMFlTMUtERHVkUVd1RmUzeW1Tblp3IiwidiI6MiwicCI6IntcInVcIjozMDY5OTIzMyxcInZcIjoyLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3d3dy5pbnN0YWdyYW0uY29tXFxcL3RyaWFuZ2xcXFwvXCIsXCJpZFwiOlwiOWZjOTk5NjU1YTEwNGU5ZWE2ZjA0MjQzNzQwZTM5ZTVcIixcInVybF9pZHNcIjpbXCI0ODJhZjQ2ZWRiMGRmODdjMTFmOTBiNTExZWU2MTY1MWNiOTM2NmRmXCJdLFwibXNnX3RzXCI6MTc4Mzc4OTQ0N30ifQ https://mandrillapp.com/track/click/30699233/www.facebook.com?p=eyJzIjoiNy04Z2VfVVFuUXJyTkhVa0RvajlQeEpkd0k4IiwidiI6MiwicCI6IntcInVcIjozMDY5OTIzMyxcInZcIjoyLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3d3dy5mYWNlYm9vay5jb21cXFwvVHJpYW5nbFN3aW13ZWFySW50bFwiLFwiaWRcIjpcIjlmYzk5OTY1NWExMDRlOWVhNmYwNDI0Mzc0MGUzOWU1XCIsXCJ1cmxfaWRzXCI6W1wiZDYyMzY2YTkyNGU5ODBlNmU1MjdkOGNiMGNiM2NkZGE5OWQ5NTY1ZlwiXSxcIm1zZ190c1wiOjE3ODM3ODk0NDd9In0 mailto:returns@triangl.com >
  2. AGENT2026-07-15 08:05:17· email/helpdesk
    Hi Rhnea, Thank you for reaching out to us. Please be advised that we do not provide return labels as we do not offer free returns and we are unable to refund initial shipping charges for goods returned. We suggest using regular post as opposed to commercial couriers like Fedex or DHL as they can be costly. To save on shipping, you may go to your local post and have it shipped as a regular post (just keep the receipt for future reference). We hope this clarifies but should you have other concerns, do not hesitate to let us know. Kindest, Ja
  3. AGENT2026-07-15 08:07:21· email/helpdeskINTERNAL
    #2371297NA / EBAF732956914
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