Re: [Triangl] Payment for #2396188NA has been received

Dear Aline, Thank you for your recent purchase. Unfortunately we are unable to add items to an order once it has been placed. However, you can place another order for the styles you would like to add and two separate packages will be delivered to you. If you would like to do this, please send through your new Order Number and we will happily refund the shipping fee so you are only paying for shipping once. We await your reply. Kindest, Jesselle

Dear Aline, Thank you for your recent purchases #2396188NA and #2397159NA. This is Katrina stepping in for Jesselle as she's currently offline. You will still receive two separate parcels; however, we’ve submitted a refund request for the shipping fee on order ¥139.44 CNY. This request will be reviewed by our Finance Department and should be completed within 5–7 business days. Once processed, the funds should appear in your account within an additional 3–7 business days, depending on your card provider. You’ll also receive a Refund Notification email once the refund has been confirmed. A separate email with tracking details will be sent as soon as your orders have shipped. Please also check your Spam or Junk folders just in case. If you have any other questions or concerns about your orders, please feel free to reach out and we’ll be happy to assist. For follow-ups, kindly include all of your questions in a single email so we can address them efficiently. Kindest, Katrina x