Return

Dear Ashley, Thank you for getting in touch — we’re sorry to hear your order didn’t meet your expectations. Upon reviewing your order, I can confirm that your return request for Order #2369214NA was approved on July 10, 2026. A separate email containing your complete return instructions was sent to the email address used for your original purchase. If you haven't seen it yet, we recommend checking your Spam or Junk folder, as emails can occasionally be filtered there by mistake. For your convenience, I've also included the return instructions below. Your return has been approved. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - PRON M Top & M / Tie-side / Cheeky Bottom (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 8375432955434 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2369214NA / 8375432955434 Approved 7/10/26

RT https://triangl.gorgias.com/app/ticket/232354460