Hi Triangl team!
I ordered the Sofi Azure Sparkle bikini set before my wedding to take on my
honeymoon and it is SO cute but unfortunately the top is a bit too wide-set
for me (and I wasn't interested in nip-slipping all the old men in New
Mexico). I just got back to town after our trip and the return/exchange
14-day window has passed. I am curious whether a store credit or any type
of return/exchange would still be possible? My order number was #2327369NA.
Thank you so much for any flexibility!
AGENT2026-06-16 22:38:58· email/helpdesk
Dear Delaney,
Thank you for reaching out to us.
We truly appreciate you being a part of TRIANGL and understand how frustrating it can be when something doesn’t work out as expected.
As much as we’d love to assist, our Refund & Exchange Policy allows requests to be made within 14 days from the date of delivery.
Upon checking, your order was delivered on May 14, 2026, and we received your request on June 14, 2026. Unfortunately, this means we’re unable to process a return or exchange at this time.
For full details on our Returns Policy, you can check here:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
We’re truly sorry we can’t accommodate your request on this occasion, but if there’s anything else we can do to help, please don’t hesitate to let us know—we’d love to assist in any way we can!
Kindest,
Denise xx
AGENT2026-06-16 22:39:23· email/helpdeskINTERNAL
declined due to dod
2327369NA DOD 5/14/2026
INITIAL CONTACT JUNE 14, 2026 > 31 DAYS
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