30,691 tickets1-100

How do I pick the right size?

Unknown 路 Gorgias #225551874

closed
Opened
10 Jun 2026, 16:04
Closed
10 Jun 2026, 19:50
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

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  1. CUSTOMER2026-06-10 16:04:54路 chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 馃挄 Still have questions? I鈥檓 here to help! > Yes I鈥檓 connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-06-10 16:05:15路 chat/helpdesk
    Hi there! I鈥檓 Kelly, and I'll be helping you today. :)
  3. AGENT2026-06-10 16:05:21路 chat/helpdesk
    Which style you are looking at, please?
  4. CUSTOMER2026-06-10 16:05:40路 chat/gorgias_chat
    if I am typically a size 2 US and 32C bra size, what size would I fit in the vinca mulberry style?
  5. CUSTOMER2026-06-10 16:05:52路 chat/gorgias_chat
    the triangle bikini set
  6. AGENT2026-06-10 16:06:06路 chat/helpdesk
    Vinca is indeed a great style.
  7. AGENT2026-06-10 16:06:14路 chat/helpdesk
    For better sizing recommendation, do you have a measuring tape handy?
  8. CUSTOMER2026-06-10 16:06:22路 chat/gorgias_chat
    not right now
  9. AGENT2026-06-10 16:06:38路 chat/helpdesk
    I understand. Have you purchased from us before? What is your usual top size in clothing?
  10. CUSTOMER2026-06-10 16:06:43路 chat/gorgias_chat
    no i have not
  11. CUSTOMER2026-06-10 16:06:53路 chat/gorgias_chat
    top, depending on brand, either xs or s
  12. AGENT2026-06-10 16:07:26路 chat/helpdesk
    Got it, thanks
  13. AGENT2026-06-10 16:07:55路 chat/helpdesk
    Do you generally wear a size 2 in ALL your bottoms?
  14. CUSTOMER2026-06-10 16:08:33路 chat/gorgias_chat
    dress size 2, bottoms size 2, jeans i can go 25-26
  15. CUSTOMER2026-06-10 16:08:42路 chat/gorgias_chat
    all the brands sizing is so different
  16. AGENT2026-06-10 16:08:50路 chat/helpdesk
    Are you more of an XS in MOST of your bottoms? Like short, pants, jeans, leggings, skirt, underwear etc?
  17. CUSTOMER2026-06-10 16:09:08路 chat/gorgias_chat
    i would say small
  18. AGENT2026-06-10 16:11:27路 chat/helpdesk
    Do you have a bigger bum or wider hips compared to your size?
  19. CUSTOMER2026-06-10 16:13:33路 chat/gorgias_chat
    i would say wide hips
  20. AGENT2026-06-10 16:13:49路 chat/helpdesk
    Thank you. For now, an M top and Small bottoms sounds like a good fit. If you鈥檇 like us to double-check everything, feel free to come back in with your measurements whenever you have a moment. We'd love to help make sure the sizing is just right for you.
  21. CUSTOMER2026-06-10 16:14:01路 chat/gorgias_chat
    thank you!
  22. AGENT2026-06-10 16:14:05路 chat/helpdesk
    In the meantime, is there anything else that I can help you with?
  23. AGENT2026-06-10 16:14:10路 chat/helpdesk
    You're most welcome.
  24. CUSTOMER2026-06-10 16:14:16路 chat/gorgias_chat
    no thank you
  25. AGENT2026-06-10 16:14:19路 chat/helpdesk
    Thank you for chatting with us today. If any other questions arise, please feel free to contact us at any time. xx.
  26. CUSTOMER2026-06-10 16:14:20路 chat/gorgias_chat
    i appreciate your time
  27. CUSTOMER2026-06-10 19:38:18路 chat/gorgias_chat
    hi, i just got access to a measuring tape and my bust is 33 in, if i am looking at the balconette top would Medium still be a good size
  28. AGENT2026-06-10 19:38:49路 chat/helpdesk
    Welcome back. Happy to hear from you. Again, this is Kelly.
  29. AGENT2026-06-10 19:39:41路 chat/helpdesk
    Thanks. Noted on the bust measurements. Balconette are fab! Can you also measure your underbust.
  30. CUSTOMER2026-06-10 19:40:12路 chat/gorgias_chat
    about a 29.5
  31. CUSTOMER2026-06-10 19:40:15路 chat/gorgias_chat
    inches
  32. AGENT2026-06-10 19:42:29路 chat/helpdesk
    Got it. Between XS and S top, which size do you have the MOST?
  33. CUSTOMER2026-06-10 19:43:07路 chat/gorgias_chat
    i would say its half and half to be honest....all the brands sizing and styles make my sizing different
  34. AGENT2026-06-10 19:44:36路 chat/helpdesk
    You can get an XS top. However, if you wish for a full coverage, you can size up to Small top.
  35. CUSTOMER2026-06-10 19:45:42路 chat/gorgias_chat
    if my waist is 33.5 in, the small should be okay?
  36. AGENT2026-06-10 19:45:47路 chat/helpdesk
    For bottoms, can you measure your waist, lower waist and hips sizes in cm, please? Waist : your natural waistline, which is located above your belly button and below your rib cage. Lower waist : please measure the area 3 inches below the belly button that is on the hip bones. Hips : please measure the most protruding part of the bum, including the widest part of hips.
  37. CUSTOMER2026-06-10 19:46:52路 chat/gorgias_chat
    wait is 28 in, hip 33.5 in
  38. AGENT2026-06-10 19:47:16路 chat/helpdesk
    May I know if the hip measurements is the most protruding part of your bum?
  39. CUSTOMER2026-06-10 19:47:23路 chat/gorgias_chat
    yes
  40. AGENT2026-06-10 19:47:44路 chat/helpdesk
    I suggest getting an XS bottoms.
  41. CUSTOMER2026-06-10 19:47:51路 chat/gorgias_chat
    ok, thank you
  42. AGENT2026-06-10 19:48:08路 chat/helpdesk
    I am glad I was able to help. Anything else that I can hep you with?
  43. CUSTOMER2026-06-10 19:48:34路 chat/gorgias_chat
    no
  44. CUSTOMER2026-06-10 19:48:36路 chat/gorgias_chat
    thank you
  45. AGENT2026-06-10 19:50:00路 chat/helpdesk
    It was great chatting with you! =) Hope to hear from you soon! Have an awesome day/night. xx
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