5,141 tickets1-100

New customer message on June 16, 2026 at 11:07 pm

Cade Romanini · caderom@icloud.com · Gorgias #226398198

closed
Opened
16 Jun 2026, 15:07
Closed
16 Jun 2026, 15:50
Assignee
Anna - Orders
or_tracking adviseorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-16 15:07:55· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: orders-and-shipping Firstname: Cade Lastname: Romanini Email: caderom@icloud.com Phone: +14405919251 Ordernumber: 2359904NA Body: Hello, I ordered a swimsuit from you guys on June 10th and am wondering why my order hasn't been shipped? I am also wondering when I will be getting my order. If someone could please help me to why it hasn't shipped that would be awesome thank you ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-06-16 15:50:23· email/helpdesk
    Dear Cade, Thank you for reaching out to us. We're pleased to inform you that your order #2359904NA has been shipped. Please find your tracking details below: Order Number: #2359904NA Tracking Number: 529136030477 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=529136030477 Per the above link, your parcel is scheduled to be delivered on Wednesday, 17/06/2026 before 12:00. Should you need immediate assistance, kindly contact your local FedEx directly at +1 800-463-3339 and use your tracking number 529136030477 as a reference for updated delivery instructions. Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Anna
Replies are sent through Open Doors, so they stay on the customer record.