You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Keilee
Lastname:
Leeds
Email:
Keileeleeds@gmail.com
Phone:
+1 5052700792
Ordernumber:
#2356546NA
Body:
I recently exchanged a top and shipped the original item back to
your warehouse in California via USPS on Thursday, June 25.
I was hoping to receive the replacement before my Fourth of July
trip, as I leave this Thursday and really need the top as soon as
possible.
Could you please let me know:
Has my return been received and processed yet?
Is there any way to expedite the exchange shipment?
If the exchange cannot be completed before I leave, would it be
better for me to place a new order and cancel the exchange
instead?
If the replacement is shipped via FedEx, is it possible to remove
the required signature? I'm worried that if I miss the delivery,
it could cause additional delays.
I would greatly appreciate any assistance or recommendations, as
I'm hoping to have the top before my trip.
Thank you so much for your help!
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AGENT2026-06-29 22:28:13· email/helpdeskINTERNAL
REPLIED TO https://triangl.gorgias.com/app/ticket/228409248
Replies are sent through Open Doors, so they stay on the customer record.