Hello! Just opening my package now, I didn't receive any swimmer bottoms just the swimmer top. Is there another package on the way with this?
AGENT2026-06-12 06:43:11· email/helpdesk
Dear Ashley,
Thank you for bringing this to our attention, and we’re sorry to hear about this issue.
We recommend first checking inside the matching bag that came with your order, as well as the FedEx bag, since items can sometimes be tucked away in either of these.
If you’re still unable to locate the missing items, could you please send us a photo of everything you received in the package, including the stickers, tags, and the shipping label on the box? Also, kindly let us know if the parcel appears to have been tampered with in any way.
Kindest,
Jesselle
CUSTOMER2026-06-12 06:44:47· email/email
Hello!! Thankyou for getting back to me. Don't stress, I found them! I'm so sorry for any inconvenience!
AGENT2026-06-12 10:25:56· email/helpdesk
Hi Ashley,
That's wonderful news. Thank you so much for the update!
We're so glad to hear that your bikini has arrived safely. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
Enjoy your new pieces, and we hope you love them!
Kindest,
Jesselle X
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