31,919 tickets1-100

Re: Email on order.

Lila Martin · lilabean0402@icloud.com · Gorgias #227502253

closed
Opened
23 Jun 2026, 17:05
Closed
24 Jun 2026, 21:56
Assignee
Bernadette - Orders
or_email addressorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-23 17:05:52· email/email
    I miss typed my email on my order.
  2. AGENT2026-06-23 19:19:27· email/helpdesk
    Dear Lila, Thank you for reaching out. No worries at all! Mistakes like this can happen, and we'll be happy to help update your email address. To make sure we're looking at the correct order, could you kindly provide the following details? Order number: Email address used in the order: Shipping address: Items purchased: Amount: Once we receive these details, we'll be happy to assist further. We look forward to your reply. Kindest, Trish
  3. CUSTOMER2026-06-24 01:30:14· email/email
    Sent from my iPhone
  4. AGENT2026-06-24 05:53:13· email/helpdesk
    Dear Lila, Thank you for providing the order details. We were able to locate your order #2371907NA. To ensure we update the correct information, could you please confirm whether you would like the email address on the order changed from lilamartin72@gmail.com to lilabean0402@icloud.com Once we receive your confirmation, we'll be happy to proceed. We look forward to your reply. If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist. For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently. Kindest, Katrina x
  5. CUSTOMER2026-06-24 20:28:36· email/email
    Yes change it
  6. AGENT2026-06-24 21:56:14· email/helpdesk
    Dear Lila, Thank you for getting back to us. We’ve updated your email address from lilamartin72@gmail.com to lilabean0402@icloud.com and re-sent your Order Confirmation to the updated address. You’ll receive a separate email with your tracking information once your order has shipped. Please also check your Spam or Junk folders just in case. If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Bernadette x
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