31,919 tickets1-100

Re: Exchange

Alexis Rueda · alexisruedax3@yahoo.com · Gorgias #224675673

closed
Opened
5 Jun 2026, 12:15
Closed
6 Jun 2026, 06:21
Assignee
Denise - Returns Team
retreturnsreturns_approvedreturns_follow-upreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-05 12:15:28· email/email
    Hi! I'm leaving for a trip on Tuesday and my exchange hasn't been processed. Is there any way I can get my different size before then? I submitted 3 days ago. Thank you!
  2. AGENT2026-06-05 14:39:19· email/helpdesk
    Dear Alexis, Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We completely understand that you need the item as soon as possible for your upcoming trip. If you'd like, please provide the shipping address for where you'll be staying, and we can look into sending your exchange items directly there ahead of receiving the returned package. To proceed, please send us proof of return shipment within the next 24 hours, and we'll be happy to get your replacement items on the way as quickly as possible. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - GARA Textured Triangle Bikini Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - GARA Textured Triangle Bikini Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 19B7C82930874 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn
  3. AGENT2026-06-05 14:40:09· email/helpdeskINTERNAL
    #2347797NA 19B7C82930874 / VINGARTOPM 38 **Need asap, asked for alternative address + process w/ POP
  4. CUSTOMER2026-06-05 23:25:19· email/email
    Hi Lynn - here is my proof of return. If it can get to me BY Monday (without signature), please send it to my original address. Alexis Rueda 321 Sumner Street Longmont, CO 80501 If it can arrive Tuesday/Wednesday of next week - please send it to: Alexis Rueda 1627 E Ashley Ave Folly beach, SC 29439 Finally, if it won't arrive by Wednesday 6/10 at all, just send it to first address (original address in Longmont) and I'll receive it when I return from my trip. Thank you so much for your help! Warmly, Alexis
  5. AGENT2026-06-06 06:21:34· email/helpdesk
    Hi Alexis, Thanks for sending this through! We're pleased to inform you that your exchange for VINCA - GARA Textured Triangle Bikini Top M has been processed, and a new Order Confirmation has been sent. New Shipping Address: Alexis Rueda 1627 E Ashley Ave Folly beach SC 29439 United States +1 720-326-8580 The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Lynn
  6. AGENT2026-06-06 06:22:40· email/helpdeskINTERNAL
    #2347797NA 19B7C82930874 PROCESSED 6/06/26 NEW ORDER: 2355255NA SD 6/5/26 TN 9400150899563436117065"
  7. AGENT2026-06-16 09:02:29· email/helpdeskINTERNAL
    WH 6/10/2026 #2347797NA 19B7C82930874 ALEXIS RUEDA VISGER VINGARTOPS 1 USPS9400150899563436117065 338140 6/15/2026
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