Re: I need to get shipping information on my return, I have already done that but I have not gotten an e ...

Hi, welcome to TRIANGL! To return an item, please start by submitting a return request through our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns). You'll receive a Return Authorization (RA) number once your request is approved. After approval, we'll email you full return instructions, including the correct return address for sending back your item. For security and processing reasons, we cannot share the return address through chat. Please note that all returns must be sent using tracked shipping, and postage costs are your responsibility. Is there anything else I can help you with?

Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The waiting time for a response in chat is about 1 minute.

Hi!

You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!

Are you waiting for the return instructions from our Returns Team?

I just want to check if you’re still there?

I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx

Forwarded to Returns: https://triangl.gorgias.com/app/ticket/223670589