Re: New customer message on June 30, 2026 at 6:50 pm

Dear Anna, Thank you for getting in touch - we love hearing from you and value your feedback. I'm sorry as we haven't received any requests yet for this order. What was the reason your order wasn't right - fit, style, color? Can we assist in exchanging the bikini for another size or style (of the same price as your original order)? Before we continue with your request, can you please share the below details: - Style Name / Sizes you are returning - If exchanging, Style Name + Sizes (Style + Top/Bottom Sizes + Bottom Shape if applicable) you would like to exchange for Once we have received the above details, we can then accommodate your request based on our exchanges/refunds policy which can be found here: https://triangl.com/a/returns (https://triangl.com/a/returns) We will provide you with the return instructions once your request is confirmed. Kindest, Ja

2362138NA / Clarify req

Dear Anna, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your return request and wanted to please remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Pearl

Hi Anna, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ELLI - BONN Terry Towelling Short: S (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2362138NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl

#2362138NA 2362138NARF

7/27/2026 #2362138NA 2362138NARF ANNA LOKUCKI ELLBON2BOTS 1 USPS4209457823079400130109355393815339 350996 7/30/2026