Re: Order #2342582NA

Dear Chandler, Thank you for getting in touch, we have received your Exchange Request #228ECB2930743. 1. VINCA - PANDA WHITE Neoprene Triangle Bikini Top XS 2. HUBE Green Terry Towelling Bikini Bottom XXS / Standard / Cheekiest We are eager to assist but unfortunately, one of the style you have selected - XXS / Standard / Cheekiest is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-22 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order # 2342582NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Lynn

#2342582NA 228ECB2930743 / AOOS STAHUBCBOTXXS 4 / VINPAN2TOPXS 30

Hi Chandler, Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We appreciate you sharing your Confirmation #GAAEEEJCJ ( New Order #2355497NA). Your return for Order #2342582NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ESTE - PANDA WHITE Neoprene Scoop Crop Bikini XS/XS / Tie-side / Cheekiest VINCA - HUBE Green Terry Towelling Triangle Bikini XS/XS / Standard / Cheekiest (Send the 2 full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 228ECB2930743 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn

RF & REPURCHASE #2342582NA / 228ECB2930743 NEW ORDER: #2355497NA

Hi Chandler, We are reaching out regarding your Refund/Exchange request for order #2342582NA. We've received notification from our warehouse that your items have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Jetz

#2342582NA 228ECB2930743 / CLARIF wrong sku in WH 6/16/2026 # N/A N/A CHANLER REYNOLDS ELLHUBBOTXS 1 UPS1ZGG88310323623215 339832 6/22/2026 6/16/2026 # N/A N/A CHANLER REYNOLDS STAHUBCBOTXS 1 UPS1ZGG88310323623215 339833 6/22/2026 6/16/2026 # N/A N/A CHANLER REYNOLDS ESTPAN2TOPXS 1 UPS1ZGG88310323623215 339834 6/22/2026 6/16/2026 # N/A N/A CHANLER REYNOLDS SIDPAN2UOTXS 1 UPS1ZGG88310323623215 339835 6/22/2026

Dear Chandler, Thank you for confirming your returns, and we're truly sorry to hear how frustrating this process has been. We completely understand how stressful it is to be waiting for your refund after following the return instructions we provided, and we sincerely appreciate your patience throughout this experience. We're pleased to let you know that your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Joan

FP #2342582NA / 228ECB2930743