Gabriela Valdes · gabrielavaldes01@gmail.com · Gorgias #226979991
closed
Opened
20 Jun 2026, 01:03
Closed
23 Jun 2026, 05:29
Assignee
Reena - Returns Team
returnsreturns_processedtrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-06-20 01:03:17· email/email
Good evening,
Thank you for making the exception.
MICA - cookie scoop bikini set (Top: S+) (Bottom: S/Standard/Cheeky)
VINCA - hube green terry towelling triangle bikini set (Top: S) (Bottom:
S/Tie-Side/Cheeky)
VINCA - tiramisu floral triangle bikini set (Top: S) (Bottom:
S/Tie-Side/Cheeky)
I appreciate it.
AGENT2026-06-23 05:29:27· email/helpdesk
Hi Gabriela,
Thanks for getting back to us and providing your options. Fab choices!
Great news, your exchange has been processed and a new Order Confirmation has been sent. Please note, the tracking number will follow in the next 1-2 business days. Exchange items are:
MICA - COOKIE S+ Top & S / Standard / Cheeky Bottom
VINCA - HUBE S Top & S / Tie-side / Cheeky Bottom
I have also put through a request to refund the price difference for your exchange. A credit will automatically be applied to the original payment method within 10 business days and a notification email will be sent once complete.
Feel free to get in touch at any time should you require further assistance.
Kindest,
Reena
AGENT2026-06-23 05:29:32· email/helpdeskINTERNAL
RF TO OTE EX 2330797NA / 514AEC2916649
EX PROCESSED 6/23/26
NEW ORDER #2372050NA - NOT ELIGIBLE FOR ANOTHER EX/RF
FP DG 16
RT https://triangl.gorgias.com/app/ticket/221576325
Replies are sent through Open Doors, so they stay on the customer record.