Re: Order# 2336946NA

Dear Lena, Thank you for reaching out to us. We have received your Refund Request for Order Number # 2336946NA and we regret to hear the bottom sizing did not fit. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. To proceed with your request, can you please confirm if you will be returning the MIMA - SILVER SPARKLE full set for a refund? We will send you the complete return instructions once we have confirmed your request. We hope to hear from you soon. Kindest, Elaine xx

CLARIF RF , 2336946NA / 163D292928164 CX REP new ORDER# 2348440NA

Dear Lena, Thank you for reaching out. We can see that you have already placed a new order for the same style. Please note that you are welcome to keep different sizes for the top and bottom if that better suits your needs. To proceed with your request correctly, could you please confirm which top size and which bottom size you would like to return from your original order and new order? Once we receive this information, we can provide the appropriate return instructions. Please also note that we do not provide return labels, as return shipping costs are covered by the customer. We look forward to your reply. Kindest, Gelou

Hi Lena, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Just to clarify, TRIANGL order numbers are alphanumeric and always end in "NA". For your reference, your order numbers are 2336946NA and 2348440NA. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MIMA - SILVER SPARKLE Crop Bikini Set: Top / S / Bottom / S / Cheeky MIMA - SILVER SPARKLE Crop Bikini Top XS / SILVER SPARKLE Bikini Bottom XS / Minimal / Cheeky (Send the full sets and bags/pouches in their original plastic packaging.) Return Authorization (RA) Number: 163D292928164 & 2348440NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Kiara

2336946NA / 163D292928164 2348440NA / 2348440NARF

Hi Lena, Thank you for your message. Kindly disregard the separate email you may receive with reference number AF91042937039. We have noted your refund request for the following item(s) under Return Authorization (RA): Order 2336946NA / RA 163D292928164: MIMA - SILVER SPARKLE TOP S / Bottom / S / Cheeky and Order 2348440NA / RA 2348440NARF: MIMA - SILVER SPARKLE TOPXS / Bottom XS / Minimal / Cheeky Please note that we do not provide return labels. The shipping cost incurred for returning item(s) to Triangl for both exchanges and refunds is neither covered nor reimbursed by us. You will need to arrange the return shipment yourself through your preferred postal service or courier. We recommend using regular post as opposed to commercial couriers such as FedEx or DHL, as they can be more costly. Using your local post office will significantly lower the cost. Please also avoid express shipping and ensure you keep your postage receipt for reference. If there's anything else at all, please do not hesitate to contact us anytime. Have a good one! Kindest, Denise xx

RF 2336946NA 163D292928164 APPROVED 6/10/26 archived 2336946NA C12B022937036 RF 2348440NA /2348440NARF DATE APPROVED 6/14/26 archived 2348440NA AF91042937039

FP 2348440NA 2348440NARF FP 2336946NA 163D292928164 SD 15 Jun 2026 ADD 20 Jun 2026 6/22/2026 #2348440NA N/A LENA JOHNSON MIMSILTOPXS 1 USPS4209457823079500114862176166333727 341294 6/24/2026 6/22/2026 #2348440NA N/A LENA JOHNSON MINSILFBBOTXS 1 USPS4209457823079500114862176166333727 341295 6/24/2026 6/22/2026 #2336946NA N/A LENA JOHNSON MIMSILTOPS 1 USPS4209457823079500114862176166333727 341296 6/24/2026 6/22/2026 #2336946NA N/A LENA JOHNSON MINSILFBBOTS 1 USPS4209457823079500114862176166333727 341297 6/24/2026