31,919 tickets1-100

Re: Your Exchange request # 4A4C6C2933818: Approved

Erin Banting · erinbanting@gmail.com · Gorgias #225759404

closed
Opened
11 Jun 2026, 20:46
Closed
12 Jun 2026, 02:33
Assignee
Reena - Returns Team
returnsreturns_follow-upreturns_processedtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-11 20:46:55· email/email
    Hi there My return for this has been delivered please see screenshot below. Hoping the small top can be sent in exchange now as I don't want the size to sell out! Thank you E
  2. AGENT2026-06-12 02:33:20· email/helpdesk
    Dear E, Thanks for getting in touch and sending this through! We're pleased to inform you that your exchange for SOFI - COOKIE S Top has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena
  3. AGENT2026-06-12 02:33:45· email/helpdeskINTERNAL
    2348854NA / 4A4C6C2933818 EX PROCESSED 6/12/26 NEW ORDER #2361000NA SD 6/10/26 / ADD 6/11/26 / TN 1Z53R73E2023385132
  4. AGENT2026-06-16 06:33:12· email/helpdeskINTERNAL
    #2348854NA 4A4C6C2933818 Erin Banting SOFCOOTOPM 1 1Z53R73E2023385132 878 6/15/2026
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