Hello,
I'm sending you the tracking slip I have received at the post office.
Just wanted to confirm if my request to exchange the bottom piece size of M
to S has been noted. I don't see it mentioned in your email below.
AGENT2026-06-09 02:52:46· email/helpdesk
Dear Anna,
We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
We will process your exchange request for the S Tie-side Cheeky once the tracking status has been updated.
Feel free to email us back should you have other concerns.
Kindest,
Jetz
AGENT2026-06-09 02:52:51· email/helpdeskINTERNAL
ON HOLD / SD: 6/6/2026
EX FOR 2347046NA / 83B8D42929617
TN: lx100064542fr
Status: Your shipment is in transit through our logistics platforms.
AGENT2026-06-16 14:18:03· email/helpdeskINTERNAL
2347046NA / 83B8D42929617
EX PROCESSED June 16, 2026
NEW ORDER 2365447NA
6/15/2026 #2347046NA #83B8D42929617 ANNA LOMSADZE TIEAZU2BBOTM 1 LX100064542FR 1759 6/15/2026
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