31,243 tickets1-100

Re: Your Exchange request # 77AAE02931407: Received

Elisabeth Norton · bissell82@hotmail.com · Gorgias #228556942

closed
Opened
30 Jun 2026, 17:06
Closed
2 Jul 2026, 09:53
Assignee
Elaine - Returns Team
returnsreturns_follow-upreturns_processedtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-30 17:06:10· email/email
    Hello. This was originally going to be an exchange, but it is just a return. I already purchased the larger size. Thanks! Beth
  2. AGENT2026-07-02 09:53:07· email/helpdesk
    Dear Elisabeth, Thank you for your message. We've changed your request from Exchange to Refund, kindly disregard any system-generated emails about processing an exchange. We're pleased to inform you that we’ve received your returned items, and your refund has been processed. Please allow 7 to 10 business days for the refund to be reflected in your account. A credit was automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Elaine xx
  3. AGENT2026-07-02 09:55:43· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/224817826
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