Hi,
I didn't send an email for proof of postage as I didn't see that I has to until now. I am just wondering have you received my return yet?
AGENT2026-06-26 04:59:39· email/helpdesk
Dear Ciara,
Thank you for getting in touch.
We're pleased to inform you that we’ve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete.
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful day!
Kindest,
Reena