Re: Your request # 554C742937035: Pending Approval

Dear alia, Thank you for getting in touch, we have received your Exchange Request #554C742937035. We are eager to assist but unfortunately, the MALA - JADED GREEN Neoprene Balconette Bikini Top L is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2355725NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Kiara

PENDING APPROVAL / #2355725NA 554C742937035 / AOOS

Hi Alia, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: MALA - JADED GREEN Neoprene Balconette Bikini Top XXS (Send back your Top Only in its original plastic packaging.) Exchanging For: MALA - JADED GREEN Neoprene Balconette Bikini Top L (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 554C742937035 ⸻ Normally, we need to receive your return before we can process an exchange. However, the stocks of the items you need are running out of stock quickly. To secure the stock for your exchange, please send your items within 24-48 hours and share a snapshot of the return shipping receipt with us. This receipt (from the post office or shipping company you used) serves as proof that the item has been mailed back and should include the tracking number and date sent. As soon as we receive that, we’ll go ahead and process your exchange in advance. ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS 15 mallow road Minster on sea Sheerness Kent ME12 3GU ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joanna

EXCHANGE #2355725NA 554C742937035 refused to repurchase, with ETA 6/22/2026 Process once POP provided

Hi Alia, The Dispatch Note refers to the document that was included with your order. It is specifically issued for your order and contains important details such as the items purchased, the quantity of each item and the order reference number. For your convenience, we have attached a PDF copy of the Dispatch Note to this email. You may save it for your records or print a copy if needed. If you require any further assistance, please feel free to reply to this email. We are always happy to help. Kindest, Joanna

Dear Alia, Thanks for sending this through! We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Joanna

EX #2355725NA / 554C742937035 PROCESSED: June 17, 2026 New Order: 2366309NA TN SP015789797GB

Hi Alia, You're most welcome! Should you need further assistance, don't hesitate to send us an email. We are always here to help! Kindest, Joanna

6/17/2026 2355725NA 554C742937035 Alia Sofianos MALJAD2TOPXXS 1 02115FA70336E5DC No Visible Damage 1401 6/18/2026