Re: Your request # F755B62936918: Pending Approval

Hi Courtney, Thank you for getting in touch. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - BANC Blue Triangle Bikini Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - BANC Blue Triangle Bikini Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: F755B62936918 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn

#2350430NA F755B62936918 / VINBAN2TOPM 47

Dear Courtney, Thank you for your message. Please send your item/s to the address below. Kindly note that all item/s must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States If you have other concerns, please don't hesitate to let us know and we're here to help. Wishing you a wonderful evening. Kindest, Elaine xx

Dear Courtney, Thank you for getting in touch. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We sent you the address on June 13, 2026. You may check your spam or junk email in case it was filtered. For your convenience, I have included the email below. Hi Courtney, Thank you for getting in touch. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - BANC Blue Triangle Bikini Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - BANC Blue Triangle Bikini Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: F755B62936918 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn **End of Email** Please send us a photo of your postage receipt once you have posted your returns so we can process your request promptly. We look forward to hearing from you. Kindest, Pearl

EX 2350430NA F755B62936918 / VINBAN2TOPM

Hi Courtney, As communicated by the team once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, as we have not yet received your return in the specified timeframe, your RA Number is no longer valid and we are unable to process your refund/exchange. For more information, please see: https://triangl.com/pages/frequently-asked-questions We appreciate your understanding and please let us know if we can be of further assistance. Kindest, Kyla

Hi Courtney, Please disregard my last email. We'll be happy to accept your request as long as you can ship it within 48 hrs. Once shipped, please send us a snapshot of your return postage receipt showing the tracking number and courier used directly to this email, so we can process your request promptly. The receipt we refer to is the one you get or received from the post office or shipping company you used to return your items to our warehouse. It serves as proof that the item has been mailed back. It can be in the form of a paper receipt with the tracking number on it and the date posted Kindest, Kyla