31,919 tickets1-100

Re: return for Order #2360180NA

Ari Choe ¡ 1arichoe@gmail.com ¡ Gorgias #226274633

closed
Opened
15 Jun 2026, 20:33
Closed
6 Jul 2026, 06:25
Assignee
Ja - Returns Team
Order
2360180
returnsreturns_approvedreturns_clarificationreturns_follow-upreturns_processedtrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-15 20:33:54¡ email/email
    Hello, I would like to return this set: MAIA - SKY HIGH Blue Crop Bikini Top× 1 M SKY HIGH Blue Bikini Bottom× 1 XS / Standard / Cheeky Order number is #2360180NA Thank you.
  2. AGENT2026-06-16 19:43:21¡ email/helpdesk
    Hi Ari, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - SKY HIGH Blue Crop Bikini Top : M SKY HIGH Blue Bikini Bottom : XS / Standard / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 1630322940460 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lery
  3. AGENT2026-06-16 19:44:22¡ email/helpdeskINTERNAL
    2360180NA | 1630322940460
  4. AGENT2026-06-29 07:24:50¡ email/helpdesk
    Dear Ari, We are reaching out regarding your Refund request for order #2360180NA We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Dy
  5. AGENT2026-06-29 07:30:23¡ email/helpdeskINTERNAL
    2360180NA | 1630322940460 6/22/2026 #2360180NA 1630322940460 ARI CHOE MALMULTOPM 1 USPS420945789400150899563446757831 341613 6/25/2026 6/22/2026 #2360180NA 1630322940460 ARI CHOE STASKY3BBOTXS 1 USPS420945789400150899563446757831 341614 6/25/2026
  6. CUSTOMER2026-06-30 15:59:00¡ email/email
    Hi, It was MAIA - SKY HIGH Blue Crop Bikini Topx 1 in Medium and SKY HIGH Blue Bikini Bottom × 1 XS / Standard / Cheeky Thank you!
  7. AGENT2026-07-06 06:25:31¡ email/helpdesk
    Dear Ari, Thank you for confirming your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out, we’re happy to help! Wishing you a wonderful day! Kindest, Ja
  8. AGENT2026-07-06 06:25:53¡ email/helpdeskINTERNAL
    2360180NA / RA1630322940460
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