31,919 tickets1-100

Return #E527B42929957

Ashley Ryan · ashley.ryan29607@gmail.com · Gorgias #224426037

closed
Opened
4 Jun 2026, 00:45
Closed
4 Jun 2026, 08:36
Assignee
Elaine - Returns Team
returnsreturns_approvedtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-04 00:45:31· email/email
    Hi! I requested to exchange the bikini top in this order two days ago and haven't heard back. Could this be checked?
  2. AGENT2026-06-04 08:35:41· email/helpdesk
    Dear Ashley, Thank you for reaching out to us, and we're glad to assist. We apologize for the delay and we understand your concern. We've received your exchange request and we regret to hear the top sizing did not fit. We appreciate your patience while we work to process your request. We're confirming your exchange request for the following items: Returning: VINCA - PORTE - top Small (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - PORTE - top Medium (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: E527B42929957 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful day! Warm regards, Elaine xx
  3. AGENT2026-06-04 08:35:53· email/helpdeskINTERNAL
    EX 2342046NA / E527B42929957 VINPOR2TOPM 47
  4. AGENT2026-06-13 10:42:36· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/225572889
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