CUSTOMER2026-05-29 15:08:37· chat/gorgias_chat
> How do I pick the right size?
Not sure about your size? You can check our Size Guide to find your perfect fit 💕
Still have questions? I’m here to help!
> Yes
I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
AGENT2026-05-29 15:09:35· chat/helpdesk
Hi, I’m Lery, and I’ll be helping you from here. :)
CUSTOMER2026-05-29 15:10:53· chat/gorgias_chat
hi! i ordered the black and white crochet balconette bikini top in a medium and it fits well besides i need a bigger cup. what size would you recommend?
AGENT2026-05-29 15:12:21· chat/helpdesk
May I know the name of the set you purchased?
CUSTOMER2026-05-29 15:13:26· chat/gorgias_chat
MALA - SALTE CROCHET BALCONETTE BIKINI SET
AGENT2026-05-29 15:14:18· chat/helpdesk
Lovely choice. :)
AGENT2026-05-29 15:14:46· chat/helpdesk
Can I also ask for your bra size?
CUSTOMER2026-05-29 15:17:24· chat/gorgias_chat
yes 36 D
AGENT2026-05-29 15:17:39· chat/helpdesk
Noted.
AGENT2026-05-29 15:17:46· chat/helpdesk
Does the underbust fit well or it can be a bit smaller?
CUSTOMER2026-05-29 15:18:59· chat/gorgias_chat
it fits pretty well
AGENT2026-05-29 15:19:13· chat/helpdesk
Alright.
AGENT2026-05-29 15:19:31· chat/helpdesk
Do you have a tape measure handy?
CUSTOMER2026-05-29 15:20:11· chat/gorgias_chat
yes
AGENT2026-05-29 15:20:51· chat/helpdesk
Great! Can I also ask for your bust and underbust measurements, please?
When taking measurements, it’s important that the tape is fitting comfortably; not too tight, not too loose. It is also best if you are wearing a normal bra without padding to make sure we get the right measurements.
AGENT2026-05-29 15:23:41· chat/helpdesk
I just want to check if you're still online?
AGENT2026-05-29 15:25:39· chat/helpdesk
It seems I haven’t heard back from you, so I’ll close the chat for now. Thanks so much for reaching out — we’re always here if you need anything else. Wishing you a wonderful day! xx
CUSTOMER2026-05-29 15:28:01· chat/gorgias_chat
underbust - 30 inch
CUSTOMER2026-05-29 15:28:07· chat/gorgias_chat
bust - 36 inch
CUSTOMER2026-05-29 15:28:14· chat/gorgias_chat
sorry i was taking the measurements
CUSTOMER2026-05-29 15:29:12· chat/gorgias_chat
> How do I pick the right size?
Not sure about your size? You can check our Size Guide to find your perfect fit 💕
Still have questions? I’m here to help!
> Yes
I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
CUSTOMER2026-05-29 15:34:14· chat/gorgias_chat
hi i think you helped me last before it closed
AGENT2026-05-29 15:34:46· chat/helpdesk
Hi, I’m Lery, and I’ll be helping you from here. :)
AGENT2026-05-29 15:34:58· chat/helpdesk
Welcome back!
AGENT2026-05-29 15:35:58· chat/helpdesk
Thanks! Based on your sizing and measurements, I recommend sizing up to an S++ top.
CUSTOMER2026-05-29 15:36:42· chat/gorgias_chat
ok perfect thank you so much for your help!
AGENT2026-05-29 15:38:06· chat/helpdesk
No worries. :) Is there anything else I can help you with?
CUSTOMER2026-05-29 15:40:09· chat/gorgias_chat
yes i actually have another question
CUSTOMER2026-05-29 15:41:14· chat/gorgias_chat
if have the medium top and small bottom set right now, if i ordered another whole set with an S++ top and a medium bottom to see which bottoms fit better could i return the other two pieces if i didn’t order them together?
AGENT2026-05-29 15:42:20· chat/helpdesk
Yes, as long as you are returning a full set and the items meet the return criteria.
CUSTOMER2026-05-29 15:42:40· chat/gorgias_chat
ok perfect thank you so much for your help!
AGENT2026-05-29 15:43:18· chat/helpdesk
No probs. :) Have I answered all your questions for today?
CUSTOMER2026-05-29 15:44:35· chat/gorgias_chat
yes thank you
AGENT2026-05-29 15:46:49· chat/helpdesk
You're welcome. :) Thanks for chatting with us today and feel free to visit us again if you have any further questions. Have an awesome day and take care. xx