9,381 tickets1-100

New customer message on May 20, 2026 at 1:34 am

Unknown · margauxorourke@gmail.com · Gorgias #221993691

closed
Opened
19 May 2026, 17:34
Closed
20 May 2026, 18:31
Assignee
Unassigned
customer caretrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-19 17:34:45· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: media-and-press-enquiries Firstname: Margaux Lastname: ORourke Email: margauxorourke@gmail.com Phone: +14844015612 Ordernumber: Body: Hello TRIANGL Team, I hope you're doing well. I recently received an email regarding a potential TRIANGL PR collaboration opportunity. As part of the process, I was asked to send $166 USD via Zelle to Carla Brascom for shipping costs, which I already paid. Before moving forward any further, I just wanted to confirm whether this collaboration offer and payment request were legitimately sent and authorized by your team. I would really appreciate your confirmation. Thank you, Margaux ORourke ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-05-19 18:09:19· email/helpdesk
    Hi there, Margaux! Welcome to Triangl Customer Care, and thank you for reaching out to us! I’m sorry to hear about this experience. Unfortunately, there are individuals posing as unauthorized TRIANGL representatives online. Please note that we only communicate through our official company email addresses ending in @triangl.com and our verified social media accounts with a blue check mark. If possible, could you please send us the link, the email address that contacted you, or a screenshot of the message? This will help us report the account to the appropriate team for further investigation. Please feel free to reply to this ticket if you have any other questions or concerns — we’d be more than happy to assist you. Thank you again, and have a fab day! Kindest, Janis xx
  3. AGENT2026-05-20 18:31:24· email/helpdesk
    Hi there, Margaux! It has been a while since we've heard from you. In the meantime, we will mark this ticket as solved. If you believe that the ticket has not been resolved, please reply directly to this email to automatically reopen the ticket. TRIANGL x
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