31,919 tickets1-100

New customer message on May 22, 2026 at 5:11 am

Lindsey Peichel · peichell10@gmail.com · Gorgias #222359567

closed
Opened
21 May 2026, 21:11
Closed
21 May 2026, 22:48
Assignee
Denise - Returns Team
returnsreturns_follow-uptrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-21 21:11:37· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: returns-and-exchanges Firstname: Lindsey Lastname: Peichel Email: peichell10@gmail.com Phone: 19722159766 Ordernumber: ORDER #2319728NA Body: Hello, My Return Authorization (RA) Number: C8CBD82909972 The address I received for returns for the USA is United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States The address for the USA is not correct. I am seeing from the USPS website that this is the address that comes up... 16593 E 14TH ST ASHLAND, CA, 94578-2307 It has a different city and zip code. Can you confirm that this is correct? Also, I do not have the Dispatch Note. What can I do to replace this? I want to make sure that I am able to send these items back before the allotted time and I am sending the items to the correct place. I responded to the email and have not received a response back. Please advise on how to proceed. Thank you, Lindsey Peichel ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-05-21 22:46:56· email/helpdeskINTERNAL
    will reply on https://triangl.gorgias.com/app/ticket/220273611
Replies are sent through Open Doors, so they stay on the customer record.