5,141 tickets1-100

Order #2336657NA

Anna Doherty · annacdoherty123@gmail.com · Gorgias #222079574

closed
Opened
20 May 2026, 09:32
Closed
20 May 2026, 14:10
Assignee
Jesselle - Orders
Order
2336657
or_order statusorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-20 09:32:35· email/email
    Hi team, I placed this order on Saturday. It's how Wednesday and I've had no update to say the items have been shipped yet? Just wanted to check as delivery was meant to be within 2 to 4 working days from my understanding.
  2. AGENT2026-05-20 14:10:00· email/helpdesk
    Hi Anna, Thank you for your recent purchase. You can rest assured we are working as hard as we can to deliver your order to you in a timely manner. Our order processing timeframe is 2-3 business days while shipping thereafter takes between 3-5 business days. Weekends, holidays and customs clearance delays may not included. We also wanted to let you know that your order has already been passed along to our shipping partner. We're currently waiting for the tracking details to be uploaded, and as soon as they're available, you’ll receive a separate email with your tracking information. Be sure to check your Spam or Junk mail folders. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Jesselle X
Replies are sent through Open Doors, so they stay on the customer record.