Dear Triangl,
My size large triangle bikini top broke while I was wearing it. As you can see a picture the wire is coming out. Is there anyway I can get a replacement? Thank you.
Hi Melissa,
Thank you for reaching out to us, and Iām so sorry to hear about your experience with your bikini. We completely understand how disappointing this must be. Our bikinis are designed to be long-lasting, and with the right care, the materials and colors should maintain their quality over time.
After reviewing your Order #1834627NA, we see that the bikini was purchased a while back (July 25, 2022). Unfortunately, as the return window has long expired, weāre unable to offer a return, exchange, or replacement at this time. I sincerely apologize for any inconvenience this may cause.
You can also review our Returns Policy here for more details:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
Although this is the case, weāre happy to make an exception and offer you free shipping on your next purchase. You can use code FS1834627NAJS and it is valid for one use within the next three months.
We truly appreciate your continued trust in our brand and hope this helps in some way. If thereās anything else we can assist you with, please donāt hesitate to reach out.
Thank you for your understanding!
Kindest,
Joanna - Returns Team xx
AGENT2026-05-30 04:53:24Ā· email/helpdeskINTERNAL
#1834627NA
DECLINED beyond 1 yr
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