31,919 tickets1-100

Re: 2324334NA

Niehaus ¡ niehausl7@yahoo.com ¡ Gorgias #220687374

closed
Opened
11 May 2026, 09:23
Closed
13 May 2026, 15:20
Assignee
Pearl - Returns Team
returnsreturns_approvedreturns_clarificationtrianglpotential legalchannel-email

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  1. AGENT2026-05-11 09:23:59¡ email/helpdesk
    Dear Niehaus, We have received your Refund Request for Order Number 2324334NA. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the full set for a refund? Additionally, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Ja
  2. AGENT2026-05-11 09:24:20¡ email/helpdeskINTERNAL
    #2324334NA / 9B90AE2912737 - Clarify RF + Offered EX
  3. CUSTOMER2026-05-12 20:36:49¡ email/email
    Hi there! Apologies! I didn't mean to only return one piece of the set. I would like to return the entire set. Could you please help me get that processes started? Thank you!
  4. AGENT2026-05-13 15:19:40¡ email/helpdesk
    Hi Niehaus, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - ADAO Pink Textured Triangle Bikini Set: Top / S - Bottom / M Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 9B90AE2912737 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl
  5. AGENT2026-05-13 15:20:00¡ email/helpdeskINTERNAL
    RF 2324334NA / 9B90AE2912737
  6. AGENT2026-05-19 13:54:46¡ email/helpdeskINTERNAL
    5/18/2026 2324334NA 9B90AE2912737 Lo Niehaus VINADATOPS 1 0210232D071A2BAD No Visible Damage 876 5/19/2026 5/18/2026 2324334NA 9B90AE2912737 Lo Niehaus VINADAABOTM 1 0210232D071A2BAD No Visible Damage 877 5/19/2026 2324334NA / 9B90AE2912737
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