11,901 tickets1-100

Re: Conversation with Giulia Privitera

Giulia Privitera · giuliprivi94@gmail.com · Gorgias #221647381

closed
Opened
17 May 2026, 14:04
Closed
20 May 2026, 14:46
Assignee
Unassigned
CSAT
1/5
customer carerettrianglai_answeredai_closeai_handoverai_next_genai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-17 14:04:14· chat/gorgias_chat
    Ciao le mie misure in cm sono: seno 89 sottoseno 75 . Che taglia devo prendere di triangolo ?
  2. AI_AGENT2026-05-17 14:04:27· chat/api
    Ciao! Grazie per averci scritto a TRIANGL Support, siamo felici di aiutarti. In base alle tue misure, seno 89 cm e sottoseno 75 cm, ti consigliamo una taglia S+ per il top TRIANGL. La S ha sottoseno corretto per te, ma con 89 cm di seno la coppa rientra meglio nella S+. I nostri top hanno una vestibilità sostenuta da swimwear. Puoi vedere anche la guida taglie qui: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide)
  3. CUSTOMER2026-05-19 12:53:26· chat/gorgias_chat
    Voglio fare un reso . Nessuno mi risponde alle mail
  4. AI_AGENT2026-05-19 12:53:35· chat/api
    Ciao! Grazie per il tuo messaggio, ti metto in contatto con un membro del nostro team che può aiutarti direttamente con questo. Attendi un momento mentre trasferisco la chat. In chat, il tempo di attesa previsto per una risposta è di 1 minuto.
  5. AGENT2026-05-19 12:54:02· chat/helpdesk
    Ciao, Giulia x
  6. CUSTOMER2026-05-19 12:54:13· chat/gorgias_chat
    VOGLIO FARE UN RESO
  7. CUSTOMER2026-05-19 12:54:21· chat/gorgias_chat
    Nessuno risponde alle mie mail . È gravissimo
  8. AGENT2026-05-19 12:54:30· chat/helpdesk
    Mi chiamo Michelle e sarò lieta di aiutarla.
  9. AGENT2026-05-19 12:55:11· chat/helpdesk
    Mi dispiace molto. Potresti gentilmente comunicarmi il numero d'ordine? Verificherò subito la situazione.
  10. AGENT2026-05-19 12:57:11· chat/helpdesk
    Giulia, sei ancora online?
  11. AGENT2026-05-19 12:59:12· chat/helpdesk
    Mi dispiace, ma devo chiudere questa chat perché non ricevo più risposte. Per ulteriore assistenza, ti prego di aprire una nuova sessione. Ti auguro un buon martedì xx
  12. CUSTOMER2026-05-20 13:39:43· chat/gorgias_chat
    Return
  13. CUSTOMER2026-05-20 13:39:50· chat/gorgias_chat
    Return
  14. CUSTOMER2026-05-20 13:39:52· chat/gorgias_chat
    return
  15. CUSTOMER2026-05-20 13:39:55· chat/gorgias_chat
    return
  16. AGENT2026-05-20 13:40:01· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  17. CUSTOMER2026-05-20 13:40:12· chat/gorgias_chat
    VOGLIO FARE IL RESO
  18. CUSTOMER2026-05-20 13:40:18· chat/gorgias_chat
    NESSUNO RISPONDE ALLE MIE MAIL
  19. CUSTOMER2026-05-20 13:40:26· chat/gorgias_chat
    SHAME ON YOU!!!!
  20. CUSTOMER2026-05-20 13:40:40· chat/gorgias_chat
    SHAME
  21. CUSTOMER2026-05-20 13:40:43· chat/gorgias_chat
    Shame
  22. CUSTOMER2026-05-20 13:40:46· chat/gorgias_chat
    SHAME
  23. CUSTOMER2026-05-20 13:40:53· chat/gorgias_chat
    ASWER MY EMAILS
  24. CUSTOMER2026-05-20 13:40:57· chat/gorgias_chat
    NOW/
  25. AGENT2026-05-20 13:41:15· chat/helpdesk
    I'm sorry to hear that you haven't received an update yet. I will endorse and make a follow up on this matter with our Returns Team. May I know the order number, return request # (if requested through the website) and your email address, please?
  26. CUSTOMER2026-05-20 13:41:33· chat/gorgias_chat
    #2332377NA giuliprivi94@gmail.com
  27. CUSTOMER2026-05-20 13:42:19· chat/gorgias_chat
    ANSWER MY MAILS NOW. SHAME ON YOU. SHAME SHAME SHAME SHAME
  28. AGENT2026-05-20 13:42:57· chat/helpdesk
    Thanks for the information and I am sorry for the inconvenience, Giulia. No worries, I’ve marked this as urgent and forwarded your concern to our Returns Team for follow-up. You should receive an update from them later today.
  29. CUSTOMER2026-05-20 13:43:12· chat/gorgias_chat
    Ok
  30. AGENT2026-05-20 13:43:51· chat/helpdesk
    Thanks for your patience. Would there be anything else I can assist you with?
  31. AGENT2026-05-20 13:45:43· chat/helpdesk
    Are you still there?
  32. AGENT2026-05-20 13:47:22· chat/helpdesk
    It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
  33. AGENT2026-05-20 13:47:30· chat/helpdeskINTERNAL
    Related ticket - https://triangl.gorgias.com/app/ticket/221624002
  34. CUSTOMER2026-05-20 14:39:59· email/email
    Ancora non mi avete risposto. Il giorno mer 20 mag 2026 alle 16:22 Customer Care ha scritto:
  35. AGENT2026-05-20 14:46:05· email/helpdesk
    Hello there, Guilia! Thank you for contacting TRIANGL Customer Care! Let me forward this ticket to our lovely girls from Returns as it requires further checking. You may expect a response from them in 24 - 48 hours. Please feel free to send us an email again or simply respond to this ticket if you have any other questions - we'd love to help you out! Thanks again, and have a wonderful day! Kindest, Janis xx
  36. AGENT2026-05-20 14:46:16· email/helpdeskINTERNAL
    Related ticket -https://triangl.gorgias.com/app/ticket/221624002
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