30,691 tickets1-100

Re: Conversation with Giulia Privitera

Giulia Privitera 路 giuliprivi94@gmail.com 路 Gorgias #221647381

closed
Opened
17 May 2026, 14:04
Closed
20 May 2026, 14:46
Assignee
Unassigned
CSAT
1/5
customer carerettrianglai_answeredai_closeai_handoverai_next_genai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-17 14:04:14路 chat/gorgias_chat
    Ciao le mie misure in cm sono: seno 89 sottoseno 75 . Che taglia devo prendere di triangolo ?
  2. AI_AGENT2026-05-17 14:04:27路 chat/api
    Ciao! Grazie per averci scritto a TRIANGL Support, siamo felici di aiutarti. In base alle tue misure, seno 89 cm e sottoseno 75 cm, ti consigliamo una taglia S+ per il top TRIANGL. La S ha sottoseno corretto per te, ma con 89 cm di seno la coppa rientra meglio nella S+. I nostri top hanno una vestibilit脿 sostenuta da swimwear. Puoi vedere anche la guida taglie qui: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide)
  3. CUSTOMER2026-05-19 12:53:26路 chat/gorgias_chat
    Voglio fare un reso . Nessuno mi risponde alle mail
  4. AI_AGENT2026-05-19 12:53:35路 chat/api
    Ciao! Grazie per il tuo messaggio, ti metto in contatto con un membro del nostro team che pu貌 aiutarti direttamente con questo. Attendi un momento mentre trasferisco la chat. In chat, il tempo di attesa previsto per una risposta 猫 di 1 minuto.
  5. AGENT2026-05-19 12:54:02路 chat/helpdesk
    Ciao, Giulia x
  6. CUSTOMER2026-05-19 12:54:13路 chat/gorgias_chat
    VOGLIO FARE UN RESO
  7. CUSTOMER2026-05-19 12:54:21路 chat/gorgias_chat
    Nessuno risponde alle mie mail . 脠 gravissimo
  8. AGENT2026-05-19 12:54:30路 chat/helpdesk
    Mi chiamo Michelle e sar貌 lieta di aiutarla.
  9. AGENT2026-05-19 12:55:11路 chat/helpdesk
    Mi dispiace molto. Potresti gentilmente comunicarmi il numero d'ordine? Verificher貌 subito la situazione.
  10. AGENT2026-05-19 12:57:11路 chat/helpdesk
    Giulia, sei ancora online?
  11. AGENT2026-05-19 12:59:12路 chat/helpdesk
    Mi dispiace, ma devo chiudere questa chat perch茅 non ricevo pi霉 risposte. Per ulteriore assistenza, ti prego di aprire una nuova sessione. Ti auguro un buon marted矛 xx
  12. CUSTOMER2026-05-20 13:39:43路 chat/gorgias_chat
    Return
  13. CUSTOMER2026-05-20 13:39:50路 chat/gorgias_chat
    Return
  14. CUSTOMER2026-05-20 13:39:52路 chat/gorgias_chat
    return
  15. CUSTOMER2026-05-20 13:39:55路 chat/gorgias_chat
    return
  16. AGENT2026-05-20 13:40:01路 chat/helpdesk
    Hi there! I鈥檓 Janis, and I鈥檒l be helping you from here.
  17. CUSTOMER2026-05-20 13:40:12路 chat/gorgias_chat
    VOGLIO FARE IL RESO
  18. CUSTOMER2026-05-20 13:40:18路 chat/gorgias_chat
    NESSUNO RISPONDE ALLE MIE MAIL
  19. CUSTOMER2026-05-20 13:40:26路 chat/gorgias_chat
    SHAME ON YOU!!!!
  20. CUSTOMER2026-05-20 13:40:40路 chat/gorgias_chat
    SHAME
  21. CUSTOMER2026-05-20 13:40:43路 chat/gorgias_chat
    Shame
  22. CUSTOMER2026-05-20 13:40:46路 chat/gorgias_chat
    SHAME
  23. CUSTOMER2026-05-20 13:40:53路 chat/gorgias_chat
    ASWER MY EMAILS
  24. CUSTOMER2026-05-20 13:40:57路 chat/gorgias_chat
    NOW/
  25. AGENT2026-05-20 13:41:15路 chat/helpdesk
    I'm sorry to hear that you haven't received an update yet. I will endorse and make a follow up on this matter with our Returns Team. May I know the order number, return request # (if requested through the website) and your email address, please?
  26. CUSTOMER2026-05-20 13:41:33路 chat/gorgias_chat
    #2332377NA giuliprivi94@gmail.com
  27. CUSTOMER2026-05-20 13:42:19路 chat/gorgias_chat
    ANSWER MY MAILS NOW. SHAME ON YOU. SHAME SHAME SHAME SHAME
  28. AGENT2026-05-20 13:42:57路 chat/helpdesk
    Thanks for the information and I am sorry for the inconvenience, Giulia. No worries, I鈥檝e marked this as urgent and forwarded your concern to our Returns Team for follow-up. You should receive an update from them later today.
  29. CUSTOMER2026-05-20 13:43:12路 chat/gorgias_chat
    Ok
  30. AGENT2026-05-20 13:43:51路 chat/helpdesk
    Thanks for your patience. Would there be anything else I can assist you with?
  31. AGENT2026-05-20 13:45:43路 chat/helpdesk
    Are you still there?
  32. AGENT2026-05-20 13:47:22路 chat/helpdesk
    It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
  33. AGENT2026-05-20 13:47:30路 chat/helpdeskINTERNAL
    Related ticket - https://triangl.gorgias.com/app/ticket/221624002
  34. CUSTOMER2026-05-20 14:39:59路 email/email
    Ancora non mi avete risposto. Il giorno mer 20 mag 2026 alle 16:22 Customer Care ha scritto:
  35. AGENT2026-05-20 14:46:05路 email/helpdesk
    Hello there, Guilia! Thank you for contacting TRIANGL Customer Care! Let me forward this ticket to our lovely girls from Returns as it requires further checking. You may expect a response from them in 24 - 48 hours. Please feel free to send us an email again or simply respond to this ticket if you have any other questions - we'd love to help you out! Thanks again, and have a wonderful day! Kindest, Janis xx
  36. AGENT2026-05-20 14:46:16路 email/helpdeskINTERNAL
    Related ticket -https://triangl.gorgias.com/app/ticket/221624002
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