Re: Order #2325671NA

Dear Hilary, We have received your Exchange Request #4F7CF12911563. We are sorry to know that the fit didn't work out! We are eager to assist but unfortunately, the VINCA - JADED GREEN Top M is low in stock and may no longer be available once your item arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-18 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2325671NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Jetz

pending approval: #2325671NA 4F7CF12911563 / AOOS VINJAD2TOPM 3

Hi Hilary, Thank you for getting back to us and sharing your new Order #2333433NA. We will refund the shipping fee on the original order instead. Your return for Order #2325671NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - JADED GREEN Neoprene Triangle Bikini Set: Top / S - Bottom / XS Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 4F7CF12911563 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl

RF & REP: #2325671NA / 4F7CF12911563 / W/ SF RF

Dear Hilary, Thank you for your message. For the originally purchased Order #2325671NA, VINCA - JADED GREEN Top / S:: Bottom / XS / Cheeky set, we kindly ask that you return both the top and the bottom together, as items must be returned as a complete set in order to be eligible for refund processing. Once the return has been received and checked at our warehouse, we will proceed with the refund for the set. As this is being handled as an exchange linked to your repurchase order 2333433NA, returning the full set will allow us to correctly process everything for you. Regarding the dispatch note, yes — this usually refers to the original packing slip/document that came with your order inside the parcel. Kindly include this document when sending your return, as it helps our warehouse quickly identify your order and process the return smoothly. For your reference, I’ve attached a copy of your dispatch note, which you can print and include with your return. Please let us know if you need any further assistance before sending your return. Kindest, Crystel

2325671NA / 4F7CF12911563 / W/ SF RF 5/21/2026 #2325671NA 4F7CF12911563 HILARY DE ROY VINJAD2TOPS 1 UPS1ZB72E750313805211 333567 5/22/2026 5/21/2026 #2325671NA 4F7CF12911563 HILARY DE ROY SIDJAD2ABOTXS 1 UPS1ZB72E750313805211 333568 5/22/2026