Re: Order #2329478NA

Dear Kristine, Thank you for reaching out. We’re sorry to hear that the items you received don’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before approving your refund request, we’d be happy to offer you the option to exchange your items for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the items you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Kindest, Jetz

pending approval: #2329478NA 1B912C2916875 / offered ex

Dear Kristine, Thank you for confirming your return request, and we sincerely apologize for the delayed response. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: SOFI - COOKIE Halter Bikini Set - Top / XL :: Bottom / S / Cheekiest SOFI - TORE Stripe Halter Bikni Set - Top / XL :: Bottom / S / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 1B912C2916875 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka

2329478NA / 1B912C2916875 RT: https://triangl.gorgias.com/app/ticket/221785615

Hi Kristine, Thanks for reaching out. Regarding the Dispatch Note, this refers to the document that was included with your original order when it was delivered. It is specifically issued for your order and contains important details such as the items purchased, the quantity of each item, your shipping address, and the order reference number. For your reference, we have attached your Dispatch Note in this email. Once you have shipped your return, please send us a photo of your postage receipt that clearly shows the tracking number and the courier used. This will allow us to monitor your return shipment and assist you with the next steps as soon as the package is on its way back to our warehouse. If you have any other questions or need further clarification, please don’t hesitate to let us know—we’re always happy to help. Kindest, Geelah

Hi Kristine, Thank you for sending your return and providing the proof of postage, we truly appreciate it! Once your return reaches our warehouse or the tracking confirms delivery, we’ll process your request promptly. Feel free to check in with us for updates or let us know once the tracking shows it has been successfully delivered. If you need any further assistance in the meantime, don’t hesitate to reach out—we’re happy to help! Kindest, Ja xx

#2329478NA / 1B912C2916875 ON HOLD / SD: 5/20/26 / TN: CC105776023FR

2329478NA / 1B912C2916875 5/28/2026 #2329478NA #1B912C2916875 KRISTINE MARTIROSYAN SIDTOR3CBOTS 1 CC105776023FR 1399 5/29/2026 5/28/2026 #2329478NA #1B912C2916875 KRISTINE MARTIROSYAN SIDCOOCBOTS 1 CC105776023FR 1400 5/29/2026 5/28/2026 #2329478NA #1B912C2916875 KRISTINE MARTIROSYAN SOFCOOTOPXL 1 CC105776023FR 1401 5/29/2026 5/28/2026 #2329478NA #1B912C2916875 KRISTINE MARTIROSYAN SOFTOR3TOPXL 1 CC105776023FR 1402 5/29/2026