Hi,
I just placed 2 orders and would like to cancel one of them. The VINCA azure triangle sparkle top and bottom.
Order number: 2329166NA. For Raina Woodruff.
AGENT2026-05-07 01:45:28· email/helpdesk
Dear Raina,
Thank you for your recent purchase.
We understand you wish to cancel your Order #2329166NA.
The request has been passed to our shipper, and once approved we’ll proceed with the cancellation and issue a full refund.
You should see the funds back in your account within 3–7 business days, depending on your card provider.
You’ll also receive a Refund Notification email once your refund has been processed. Please note that processing times vary by credit card company.
If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist.
For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently.
Kindest,
Bernadette
CUSTOMER2026-05-07 20:15:03· email/email
Thank you!
AGENT2026-05-07 22:11:50· email/helpdesk
Dear Raina,
You are more than welcome!
If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently.
Kindest,
Bernadette x
Replies are sent through Open Doors, so they stay on the customer record.