Re: Order ID #2334842NA

Dear Paige, Thank you for getting in touch, we have received your Exchange Request #85B18C2919354. We are eager to assist but unfortunately, the style you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-20 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2334842NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Joan

Pending Approval: #2334842NA / 85B18C2919354 | AOOS MIMSILTOPSP 12 MINSILFBBOTS 49

Hi Paige, Thank you for getting back to us and we sincerely apologize for the delayed response. Just a heads-up, you may receive an automated email stating that your exchange request has been approved. Please feel free to disregard that message, as we will be proceeding with a refund for your order as requested. Your return for Order #2334842NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - GARA Textured Scoop Bikini Set - Top / S :: Bottom / S / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 85B18C2919354 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka

RF & REP: 2334842NA / 85B18C2919354

Hi Paige, The Dispatch Note refers to the document that was included with your order. It is specifically issued for your order and contains important details such as the items purchased, the quantity of each item and the order reference number. For your convenience, we have attached a PDF copy of the Dispatch Note to this email. You may save it for your records or print a copy if needed. If you require any further assistance, please feel free to reply to this email. We are always happy to help. Kindest, Joanna

Hi Paige, Thanks for getting back to us and sending your tracking information through! We’ll keep an eye out for your parcel and will process your refund as soon as the items have been received and confirmed at our warehouse. In the meantime, if you have a copy of your return postage receipt, we would appreciate it if you could share an image showing the tracking number and courier used. This will help us monitor your return more closely. Feel free to get in touch should you need further assistance. Have a lovely day! Kindest, Reena

ON HOLD 2334842NA / 85B18C2919354 TN 1ZE84490355177604 (unable to track https://prnt.sc/M-lLXDLjvOnZ)

Dear Paige, We are reaching out regarding your Refund/Exchange request for order #2334842NA. We've received notification from our warehouse that your items have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Kiara

2334842NA / 85B18C2919354 incorrect item in WH 6/1/2026 #2334842NA 85B18C2919354 PAIGE BUTLER MAIGARTOPS 1 UPS1ZE844940355177604 335502 6/2/2026 6/1/2026 #2334842NA 85B18C2919354 PAIGE BUTLER DET10BPIN3ABOTS 1 UPS1ZE844940355177604 335503 6/2/2026

Dear Paige, Thank you for confirming your returns. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Just a quick note—when multiple messages are sent in the same email thread, it pushes your ticket back in the queue, which may result in a delay. We appreciate your understanding and patience. Your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Joan

FP #2334842NA / 85B18C2919354