CUSTOMER2026-05-21 16:43:22Ā· email/email
Hello,
When I put together a return label it wants me to send it to:
TRIANGL RETURNS
C/O Web To Door Corp
16593 E 14th St
Ashland, CA 94578-2307
Ashland, California. Is this okay? It will not let me put San Leandro
AGENT2026-05-25 08:26:42Ā· email/helpdesk
Dear Aimee,
Thank you for reaching out to us, and weāre sorry for the confusion regarding the return address.
You may choose Ashland, California for the city, as long as the rest of the address details provided, including the postal code, are entered correctly.
Once the parcel has been shipped, kindly reply to this email with a snapshot of your proof of postage so we can monitor your return and assist further.
Kindest,
Crystel
AGENT2026-05-25 08:26:51Ā· email/helpdeskINTERNAL
2329010NA / 9BF38A2914672
RT https://triangl.gorgias.com/app/ticket/221172321
CUSTOMER2026-05-26 19:58:49Ā· email/email
Hello!
I am sending it off today. Below is the tracking number:
9405511105495810479600
This message was sent to you at the request of Aimee Silver, to notify you
that they have shipped a package to you. For details about your shipment or
to track your package, please refer to the information below.
Shipment Details
Shipped To: TRIANGL RETURNS
C/O Web To Door Corp, 16593 E 14th St Ashland CA 94578 US
Mailing Date: 5/26/2026
Est. Delivery: 1 - 3 days
Service: Priority Mail (R)
Signature: Not Required
Tracking: 9405511105495810479600
AGENT2026-05-28 08:25:15Ā· email/helpdesk
Dear Aimee,
Thank you for sending your return and providing the proof of postageāwe truly appreciate it!
Once your return reaches our warehouse, weāll process your request promptly. Feel free to check in with us for updates.
If you need any further assistance in the meantime, donāt hesitate to reach outāweāre happy to help!
Kindest,
Crystel
AGENT2026-05-28 08:25:36Ā· email/helpdeskINTERNAL
2329010NA / 9BF38A2914672
TN 9405511105495810479600
SD 5/26/2026
RT https://triangl.gorgias.com/app/ticket/221172321
CUSTOMER2026-05-28 15:47:11Ā· email/email
Thank you!
AGENT2026-06-02 07:40:19Ā· email/helpdesk
Hi Aimee,
You're welcome and thank you as well! :)
We're pleased to inform you that weāve received your returned item, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youāll receive a notification email once the process is complete.
If you need any further assistance, please donāt hesitate to reach outāweāre happy to help!
Wishing you a wonderful day!
Kindest,
Jetz