30,691 tickets1-100

Re: Your Refund request # 9BF38A2914672: Approved

Aimee Bracht 路 silveraimee@gmail.com 路 Gorgias #222328272

closed
Opened
21 May 2026, 16:43
Closed
2 Jun 2026, 07:40
Assignee
Jetz - Returns Team
returnsreturns_approvedreturns_fp on-holdreturns_follow-upreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-21 16:43:22路 email/email
    Hello, When I put together a return label it wants me to send it to: TRIANGL RETURNS C/O Web To Door Corp 16593 E 14th St Ashland, CA 94578-2307 Ashland, California. Is this okay? It will not let me put San Leandro
  2. AGENT2026-05-25 08:26:42路 email/helpdesk
    Dear Aimee, Thank you for reaching out to us, and we鈥檙e sorry for the confusion regarding the return address. You may choose Ashland, California for the city, as long as the rest of the address details provided, including the postal code, are entered correctly. Once the parcel has been shipped, kindly reply to this email with a snapshot of your proof of postage so we can monitor your return and assist further. Kindest, Crystel
  3. AGENT2026-05-25 08:26:51路 email/helpdeskINTERNAL
    2329010NA / 9BF38A2914672 RT https://triangl.gorgias.com/app/ticket/221172321
  4. CUSTOMER2026-05-26 19:58:49路 email/email
    Hello! I am sending it off today. Below is the tracking number: 9405511105495810479600 This message was sent to you at the request of Aimee Silver, to notify you that they have shipped a package to you. For details about your shipment or to track your package, please refer to the information below. Shipment Details Shipped To: TRIANGL RETURNS C/O Web To Door Corp, 16593 E 14th St Ashland CA 94578 US Mailing Date: 5/26/2026 Est. Delivery: 1 - 3 days Service: Priority Mail (R) Signature: Not Required Tracking: 9405511105495810479600
  5. AGENT2026-05-28 08:25:15路 email/helpdesk
    Dear Aimee, Thank you for sending your return and providing the proof of postage鈥攚e truly appreciate it! Once your return reaches our warehouse, we鈥檒l process your request promptly. Feel free to check in with us for updates. If you need any further assistance in the meantime, don鈥檛 hesitate to reach out鈥攚e鈥檙e happy to help! Kindest, Crystel
  6. AGENT2026-05-28 08:25:36路 email/helpdeskINTERNAL
    2329010NA / 9BF38A2914672 TN 9405511105495810479600 SD 5/26/2026 RT https://triangl.gorgias.com/app/ticket/221172321
  7. CUSTOMER2026-05-28 15:47:11路 email/email
    Thank you!
  8. AGENT2026-06-02 07:40:19路 email/helpdesk
    Hi Aimee, You're welcome and thank you as well! :) We're pleased to inform you that we鈥檝e received your returned item, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you鈥檒l receive a notification email once the process is complete. If you need any further assistance, please don鈥檛 hesitate to reach out鈥攚e鈥檙e happy to help! Wishing you a wonderful day! Kindest, Jetz
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