Hi Anna Jackanich! Thanks for reaching out to TRIANGL Support. We’re happy to help.
Exchanges are not entirely free; you are responsible for the cost of returning the original item. However, TRIANGL covers the shipping cost for sending the replacement item to you.
You can start your exchange through our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns) . If you need assistance with sizing or choosing the right fit, just let me know — I'm happy to help!
Replies are sent through Open Doors, so they stay on the customer record.