9,405 tickets1-100

Re: speak with representative, i need assistance with my return , i have not received a response on my e ...

Bailey Lantrip · baileylantrip312@gmail.com · Gorgias #222190376

closed
Opened
20 May 2026, 20:32
Closed
20 May 2026, 20:53
Assignee
Unassigned
customer carerettrianglai_answeredai_handoverai_processingvipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-20 20:32:44· chat/gorgias_chat
    speak with representative
  2. AI_AGENT2026-05-20 20:33:03· chat/api
    Hi Bailey! Thanks for reaching out to TRIANGL Support. We’re happy to help. Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The waiting time for a response in chat is about 1 minute.
  3. AGENT2026-05-20 20:33:25· chat/helpdesk
    Hi!
  4. AGENT2026-05-20 20:33:43· chat/helpdesk
    You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
  5. AGENT2026-05-20 20:35:10· chat/helpdesk
    How can I help you?
  6. CUSTOMER2026-05-20 20:36:28· chat/gorgias_chat
    i need assistance with my return
  7. CUSTOMER2026-05-20 20:36:51· chat/gorgias_chat
    i have not received a response on my email chain
  8. AGENT2026-05-20 20:36:59· chat/helpdesk
    Sure!
  9. AGENT2026-05-20 20:37:08· chat/helpdesk
    I’m sorry to hear that you haven't received an update regarding your return request.
  10. AGENT2026-05-20 20:37:16· chat/helpdesk
    Can I have your order number, please?
  11. CUSTOMER2026-05-20 20:37:30· chat/gorgias_chat
    ORDER #2331595NA
  12. AGENT2026-05-20 20:38:14· chat/helpdesk
    Thank you!
  13. AGENT2026-05-20 20:39:11· chat/helpdesk
    It looks like you already placed a new order and you're now waiting for the return instructions, correct?
  14. CUSTOMER2026-05-20 20:39:24· chat/gorgias_chat
    yes
  15. AGENT2026-05-20 20:40:31· chat/helpdesk
    Noted, Bailey.
  16. AGENT2026-05-20 20:40:52· chat/helpdesk
    I'll submit a follow up right away. Our Returns Team will get back to you as soon as they can.
  17. CUSTOMER2026-05-20 20:41:12· chat/gorgias_chat
    thank you so much, i appreciate it
  18. AGENT2026-05-20 20:42:42· chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  19. CUSTOMER2026-05-20 20:44:33· chat/gorgias_chat
    no :)
  20. AGENT2026-05-20 20:44:53· chat/helpdesk
    Alright! Just contact/email us if you need more help and we'll be happy to assist you with your concern. Have a wonderful day, Bailey! :) xx
  21. AGENT2026-05-20 20:51:57· chat/helpdeskINTERNAL
    Forwarded to Returns: https://triangl.gorgias.com/app/ticket/221743321
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