Bikini Shrinking

Dear Lazaro, Thank you for reaching out and sharing your concerns with us. We truly appreciate you taking the time to explain your situation and can completely understand your frustration. As a loyal customer who values the quality of our products, your feedback is incredibly important to us. Our commitment to quality is paramount, and we ensure that each bikini undergoes thorough quality control before dispatch. While our bikinis are designed to be durable with proper care, we recognize that factors such as washing, handling, and storage can affect their longevity. After checking your Order #1913865NA, we see that the bikini was purchased over a year ago (May 2024). Unfortunately, this means we cannot assist with a return, exchange, or replacement, as it falls outside our policy timeframe for such requests. For more details on our policies, please refer to our Returns Policy here: https://triangl.com/a/returns As a gesture of goodwill, we’d like to offer you complimentary free shipping on your next order. To avail this offer, simply use the code FS1913865NACO, which is valid for a single use within the next three months. We sincerely appreciate your continued trust in our brand and hope this helps as a small acknowledgment of the value you place in our products. If there’s anything else we can assist you with, please don’t hesitate to let us know. Kindest, Crystel

RT https://triangl.gorgias.com/app/ticket/213703660 DECLINED DUE TO BEYOND 1 YR 1913865NA / DOD: June 3, 2024